Privacy policy.

Forth Hedgehog Hospital is committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to queries@hedgehoghospital.org.uk or by writing to us at the address provided.

Who are we?

Forth Hedgehog Hospital, registered Scottish charity number Scottish Charity SC043091 (the “Charity”), looks after sick, injured and orphaned hedgehogs.

For the purpose of General Data Protection Regulation (GDPR), we are data controllers. The registered address for the Charity and the 142 Middlebank Road, Rosyth, Dunfermline.

How do we collect information from you?

We obtain information about you when you when you contact us or make a donation. In order to perform any of these options you will be required to disclose personal data through one of our online forms.

What type of information is collected from you?

The personal information we collect might include your name, salutation, address, email address, postal address and telephone number.

How is your information used?

We may use your information to:

• answer a question you have asked

• process a donation you have given

• seek your views on the services we provide

• notify you of changes to our services

• send you a newsletter to keep you up to date with our life-saving work.

• process a work/volunteering/student placement application.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will never sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Your Rights

You have the right to ask for a copy of the information we hold about you. This is called a Subject Access Request.

For further information see Information Commissioner’s guidance https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/

If you make a payment or donation to us we will need to share your information with one of our payment processors. By paying via one of our payment processors you agree to accept their terms and conditions for the use of their services, including their privacy policy. We suggest that you read their privacy policy when using their service as we are not responsible for data you share with them.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of some functionality when using our website.

For detailed information on the cookies we use and the purposes for which we use them see Cookie policy

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer and Google Chrome.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2022.